{"id":"anthropics-claude-cookbooks-tool-use-customer-service-agent-ipynb","title":"Customer service agent with tool use (Claude cookbook)","type":"tutorial","industry":"customer-service","roles":["support-agent"],"summary":"Creating a Customer Service Agent with Client-Side Tools In this recipe, we'll demonstrate how to create a customer service chatbot using Claude 3 plus client-side tools. The chatbot will be able to look up customer information, retrieve order details, and cancel orders on behalf of the customer. We","summary_lang":"en","source_url":"https://github.com/anthropics/claude-cookbooks/blob/main/tool_use/customer_service_agent.ipynb","raw_url":"https://raw.githubusercontent.com/SiinXu/agent-academy/main/data/originals/anthropics-claude-cookbooks-tool-use-customer-service-agent-ipynb.md","upstream_raw_url":"https://raw.githubusercontent.com/anthropics/claude-cookbooks/main/tool_use/customer_service_agent.ipynb","repo":"anthropics/claude-cookbooks","author":"anthropics","license":"MIT","redistributable":true,"content_policy":"mirror-with-attribution","original":{"kind":"full","license":"MIT","url":"https://github.com/anthropics/claude-cookbooks/blob/main/tool_use/customer_service_agent.ipynb"},"install":null,"security":{"audited":false,"executes_code":false,"needs_credentials":false,"writes_external":false},"metrics":{"repo_stars":53454,"repo_pushed_at":"2026-10-14"},"course_step":"1-enrol","status":"active","first_seen":"2026-10-15T10:15:30Z","updated_at":"2026-10-15T10:15:30Z","checked_at":"2026-10-15T10:15:30Z","http_status":{"source":200},"page":"https://academy.incidental.site/r/anthropics-claude-cookbooks-tool-use-customer-service-agent-ipynb/","source":"seed"}