{"id":"sierra-research-tau2-bench-data-tau2-domains-retail-policy-md","title":"tau2 retail agent policy","type":"system-prompt","industry":"customer-service","roles":["ecommerce-support"],"summary":"At the beginning of the conversation, you have to authenticate the user identity by locating their user id via email, or via name + zip code. This has to be done even when the user already provides the user id.","summary_lang":"en","source_url":"https://github.com/sierra-research/tau2-bench/blob/main/data/tau2/domains/retail/policy.md","raw_url":"https://raw.githubusercontent.com/SiinXu/agent-academy/main/data/originals/sierra-research-tau2-bench-data-tau2-domains-retail-policy-md.md","upstream_raw_url":"https://raw.githubusercontent.com/sierra-research/tau2-bench/main/data/tau2/domains/retail/policy.md","repo":"sierra-research/tau2-bench","author":"sierra-research","license":"MIT","redistributable":true,"content_policy":"mirror-with-attribution","original":{"kind":"full","license":"MIT","url":"https://github.com/sierra-research/tau2-bench/blob/main/data/tau2/domains/retail/policy.md"},"install":null,"security":{"audited":false,"executes_code":false,"needs_credentials":false,"writes_external":false},"metrics":{"repo_stars":null,"repo_pushed_at":null},"course_step":"3-learn-rules","status":"active","first_seen":"2026-10-15T10:15:30Z","updated_at":"2026-10-15T10:15:30Z","checked_at":"2026-10-15T10:15:30Z","http_status":{"source":200},"page":"https://academy.incidental.site/r/sierra-research-tau2-bench-data-tau2-domains-retail-policy-md/","source":"seed"}