{"id":"wyre-ai-freshdesk-mcp","title":"Freshdesk MCP server","type":"mcp","industry":"customer-service","roles":["support-agent"],"summary":"A [Model Context Protocol (MCP)](https://modelcontextprotocol.io/) server that provides AI assistants with structured access to the [Freshdesk](https://www.freshdesk.com) customer support platform — tickets, contacts, companies, agents, groups, the knowledge base, and SLA/business-hours configuratio","summary_lang":"en","source_url":"https://github.com/WYRE-AI/freshdesk-mcp","raw_url":"https://raw.githubusercontent.com/SiinXu/agent-academy/main/data/originals/wyre-ai-freshdesk-mcp.md","upstream_raw_url":"https://raw.githubusercontent.com/WYRE-AI/freshdesk-mcp/main/README.md","repo":"WYRE-AI/freshdesk-mcp","author":"WYRE-AI","license":"Apache-2.0 (LICENSE file; GitHub API reports NOASSERTION)","redistributable":true,"content_policy":"mirror-with-attribution","original":{"kind":"full","license":"Apache-2.0 (LICENSE file; GitHub API reports NOASSERTION)","url":"https://github.com/WYRE-AI/freshdesk-mcp"},"install":"MCP Registry: io.github.WYRE-AI/freshdesk-mcp; needs Freshdesk API key","security":{"audited":false,"executes_code":true,"needs_credentials":true,"writes_external":false},"metrics":{"repo_stars":0,"repo_pushed_at":"2026-10-14"},"course_step":"4-do-it","status":"active","first_seen":"2026-10-15T10:15:30Z","updated_at":"2026-10-15T10:15:30Z","checked_at":"2026-10-15T10:15:30Z","http_status":{"source":200},"page":"https://academy.incidental.site/r/wyre-ai-freshdesk-mcp/","source":"seed"}