# Support Triage Bot

- type: template
- industry: customer-service
- roles: support-lead
- source: https://botsdots.site/templates/support-triage-bot
- license: template belongs to its creator (catalog CC0) (link-and-summary-only)
- install: https://x.ai/bot/CIU6taZ7CkhsJZlCK9ps9
- needs_credentials: true
- writes_external: false
- updated_at: 2026-10-15T10:41:56Z

Triage customer support into Linear: retitle in-app feedback, file factual tickets from Slack/HubSpot, and surface a short diagnosis — never contact

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