Agent Academy is a free, source-linked library of skills, prompts, MCP servers and bot templates, organised into courses by profession, for people who hand real work to AI agents: 1,467 live resources, each with its original link, license and safety tags.

Bot template

Churn retention manager

Steps in on cancellations and failed payments before you lose the customer

No credentialsCan send externally

Open the original

https://botsdots.site/templates/churn-retention-manager

Install

https://x.ai/bot/p0OIZUJK5sRFImh_DMujf

Original content

Public recordCC-BY-4.0Source

Description	Steps in on cancellations and failed payments before you lose the customer
Category	customer-sales
Schedule	on-demand
Access	`code` `money`
Integrations	None stated
Creator	@ColinMcDermott
First listed	2026-09-13
Listed in	kydlikebtc/awesome-grokbot, majiayu000/awesome-grok-bot, cs68614-hash/awesome-grokbot-templates, GrokBot.dev (CC BY 4.0), GrokBot HQ (CC BY 4.0)
Add to Grok Bot	https://x.ai/bot/p0OIZUJK5sRFImh_DMujf

Link and summary only

This is the BotsDots catalog record (CC0-1.0), shown in full. The bot’s instructions, skills and routines belong to its creator and are not republished: open them on x.ai.

License	template belongs to its creator (catalog CC0)
Reuse	Public record
Author	ColinMcDermott
Roles	Customer success
Course step	Pick a direction
First seen	2026-10-15
Updated	2026-10-15
Link checked	2026-10-15 (HTTP 200)

For agents

JSON for agents Markdown for agents

SkillCustomer service

churn-prevention

When the user wants to reduce churn, build cancellation flows, set up save offers, recover failed payments, or implement retention strategies. Also use when the user mentions 'churn,' 'cancel flow,' 'offboarding,' 'save offer,' 'dunning,' 'failed payment recovery,' 'win-back,' 'retention,' 'exit sur

Sourcegithub.com/coreyhaines31/marketingskills/blob/main/skills/churn-prevention/SKILL.md

No credentialsDoes not sendMIT

PromptCustomer service

customer-success-manager

Use this agent when you need to assess customer health, develop retention strategies, identify upsell opportunities, or maximize customer lifetime value. Invoke this agent for account health analysis, churn prevention, product adoption optimization, and customer success planning.

Sourcegithub.com/VoltAgent/awesome-claude-code-subagents/blob/main/categories/08-business-product/customer-success-manager.md

No credentialsDoes not sendMIT

Bot templateCustomer service

Big Tony

Your enforcer against AI customer service. Big Tony handles cancellations that weren't honored, ghost charges, retention traps, fraud cleanup, and

Sourcebotsdots.site/templates/big-tony

No credentialsDoes not sendtemplate belongs to its creator