Agent Academy is a free, source-linked library of skills, prompts, MCP servers and bot templates, organised into courses by profession, for people who hand real work to AI agents: 1,467 live resources, each with its original link, license and safety tags.
Bot template
Original text · EnglishTriage customer support into Linear: retitle in-app feedback, file factual tickets from Slack/HubSpot, and surface a short diagnosis — never contact
https://botsdots.site/templates/support-triage-bot
https://x.ai/bot/CIU6taZ7CkhsJZlCK9ps9| Description | Triage customer support into Linear: retitle in-app feedback, file factual tickets from Slack/HubSpot, and surface a short diagnosis — never contact |
|---|---|
| Category | research-briefings |
| Schedule | on-demand |
| Access | chat |
| Integrations | slack hubspot |
| Creator | @IamSt3ph3n |
| First listed | 2026-09-22 |
| Listed in | kydlikebtc/awesome-grokbot, majiayu000/awesome-grok-bot, cs68614-hash/awesome-grokbot-templates, GrokBot HQ (CC BY 4.0) |
| Add to Grok Bot | https://x.ai/bot/CIU6taZ7CkhsJZlCK9ps9 |
This is the BotsDots catalog record (CC0-1.0), shown in full. The bot’s instructions, skills and routines belong to its creator and are not republished: open them on x.ai.
Package an escalation for engineering, product, or leadership with full context. Use when a bug needs engineering attention beyond normal support, multiple customers report the same issue, a customer is threatening to churn, or an issue has sat unresolved past its SLA.
Sourcegithub.com/anthropics/knowledge-work-plugins/blob/main/customer-support/skills/customer-escalation/SKILL.md
Staffs a bench of IT sub-bots across helpdesk, systems, network and security
Sourcebotsdots.site/templates/it-department-lead
Review Reply Desk for any brand. Triages Google, Yelp, App Store, Facebook, and industry reviews, drafts tone-matched replies, and escalates legal-risk
Sourcebotsdots.site/templates/reva